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All Posts by Roxanne Hawn

How Not to Get Fired as a Veterinary Client

I just finished writing an article about a crisis in veterinary medicine with the mental health and overall wellbeing of veterinarians and their veterinary hospital teams, driven in part by the increased demands for veterinary services and the increased abuse they face from cranky clients. Recently, I've also become aware of more and more people in my circle of dog lovers -- online and otherwise -- getting fired by various veterinary hospitals across the country. I find it hard to believe that ALL of these folks are being major jerks, but it seemed like an urgent need to discuss what's happening, why, and how NOT to get fired as a veterinary client. Here are my best tips + a video explaining (sometimes ranting) about what NOT to do. 

I don't go into this in the video, but I said something similar on social media with some friends, which is basically this. While I understand why people are getting fired as veterinary clients more these days and goodness knows I'm a major supporter of veterinary teams, I'm also hopeful that the pendulum will swing back to a normal spot, where veterinary clients are allowed to express their concerns, ask questions, and advocate for their pets ... without being fired. Total compliance and instant acquiescence should not be required by everyone, every time ... especially in emergency situations when people are freaking out and having a hard time processing everything ... especially from the parking lot.

That said, what I share in this video is on behalf of veterinarians and their teams who are currently being treated abusively at levels never before seen.

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Liver Dog Treat Recipe

I started ordering groceries online for parking-lot pick up long before the pandemic. Most of the time, the staff shoppers at our local grocery store do a good job getting me everything on the list. Sometimes, though, I get weird substitutions and don't realize it until I get home. It's a 45-minute drive each way from our place to the store, so going back to correct weird or missing items is a real pain. So, I make do or try to find something to do with what I get. Guess who ended up with pounds and pounds of LIVER recently? Rather that just giving the dogs cooked liver as a treat, I made up a liver dog treat recipe. Just winged it, and they turned out pretty well. See what you think. 

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Dog Nail Grinder Review – Lucky Tail Nail Grinder for Pets

Switching from cutting our dogs' nails to using a dog nail grinder was a game-changer for all of us. So much less drama. No more accidental injuries from cutting nails too short. Best of all, the dogs no longer look at me with murder in their eyes when it's time to do their nails -- which I grind down weekly. Yes, really. I've gone through a bunch of different grinders since Clover was a puppy, including an entry-level one that went through untold numbers of D batteries and replacement heads. I've had other (nicer) ones that died after a year or so. I'm now using a new / different one, so here is our review of Lucky Tails Nail Grinder.

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Long Nose Legacy Book Review

As a dog book reviewer, I maintain a short list of quirks -- such as NOT liking books told from the dog's point of view. So when J.G. Eastman asked me to look at Long Nose Legacy, A Dog's Story of Royalty and Loyalty (a middle grade chapter book for kids ages 9-12) we shared a little back and forth about if I'd be annoyed by the narration in the book. Eastman explained, "It's told in 3rd person, but the dogs do communicate with each other, and we hear their thoughts." So, I gave it a try. Here are my thoughts. 

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CBD From Colorado – Suzie’s CBD Treats

In my ongoing quest to support small businesses, I'm happy to share some intel on a *very local Colorado CBD company called Suzie's CBD Treats. They sell both CBD-infused treats for pets and CBD tincture drops. As you may recall, we use a combination of CBD drops and an over-the-counter med (meclizine) for motion sickness since both Tori and Stix get car-sick because of our long, winding drive down the canyon, and this combo works WAY better than the expensive veterinary prescription med for car-sick pets. Let's look at what makes products from Suzie's CBD Treats special. [Hint: They even sell special peanut butter for dogs with CBD in it.]

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