Good Veterinary Partnerships?
I need your help! I’m doing research on good pet care partnerships. I know it’s different for everyone, but I should be able to distill some key characteristics from your comments and stories. To prime the idea pump, consider these questions:
How important is a philosophical match (vaccination protocols, behavior/training methods, keeping up with new ideas beyond the basics, etc.)?
How much time do you expect to have with your veterinarian during an appointment?
How much follow-up and in what form (phone, email, text message, etc.) is ideal?
What qualities are you looking for?
Do you like a personalized experience in a smaller practice, or do you like the hustle and bustle of a big one?
Tell me about the communication strategies that work best for you, especially at times when you’re super upset or potentially disagree on a course of action.
What makes you feel “wanted” or appreciated as a client?
And, how do you convey all this without coming across like a total pain?
What kinds of things would make you switch doctors or practices?
To keep things simple, lets assume that we’re talking about a relatively level playing field when it comes to clinical skill and knowledge.
I’d love your input by Friday, Feb. 13, if you have the time.
Thanks!